Privacy Policy

Personal information we collect

• Contact and requests: name, email, message contents and any details you provide when contacting us.
• Account data (if you create/use an account): identifiers, login details, preferences, and service-related activity.
• Device and usage data: IP address, device identifiers, browser type, pages viewed, approximate location (derived from IP), referral URLs, and timestamps.
• Cookies and similar technologies: used for essential functions, preferences, analytics, and advertising where enabled.

How we use personal information

• Provide, maintain, and improve the Site and our services.
• Respond to inquiries and support requests.
• Security, fraud prevention, debugging, and enforcement of our terms.
• Analytics to understand traffic and performance.
• Advertising/measurement (where applicable) to show and measure ads.

Consent and choices

We collect, use, and disclose personal information with your consent or as permitted/required by law. You can withdraw consent (subject to legal/contractual limits) by contacting us. You can also control cookies via your browser settings; blocking some cookies may affect functionality.

Sharing and service providers

We may share personal information with vetted service providers that help us operate the Site (e.g., hosting, customer support, analytics, advertising/measurement). They are authorized to use information only as needed to provide services to us. We may also disclose information to comply with law, protect rights and safety, or in connection with a corporate transaction (e.g., merger, financing, acquisition) subject to appropriate safeguards.

International transfers

Some service providers may process information outside Canada. When this occurs, information may be subject to the laws of the destination jurisdiction. We use contractual and organizational safeguards intended to protect personal information.

Retention

We retain personal information only as long as necessary for the purposes described above, including legal, accounting, and security requirements. We then delete, anonymize, or securely destroy it.

Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information (e.g., access controls and secure hosting practices). No method of transmission or storage is 100% secure.

Your rights (Canada)

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Ask questions about our privacy practices and safeguards.
• Complain to us and, if unresolved, to the Office of the Privacy Commissioner of Canada.

Children

The Site is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child provided us personal information, contact us to request deletion.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and post the updated version on the Site.